Contact Us

To reach us by phone:

Call our automated help line at (800) 790-6691

For Branch Locations (757)648-1700

To report a lost or stolen VISA Check Card call 1-800-554-8969 (available 24/7)

For help with OnLine Bill Pay or Biz Pay Call; (866) 348-6049 (between 7AM and 1AM ET)

Customer Service Representatives are available at (757)648-1700

By electronic mail:

Officers

  • Michael S. Ives, President & Chief Executive Officer
  • John O. Guthrie, Executive Vice President & Chief Financial Officer
  • Leigh C. Keogh, Executive Vice President, Chief Lending Officer
  • Sharon Curling Lessard, Executive Vice President, Chief Banking Officer
  • Chris Beisel, Senior Vice President, Business Banking Executive
  • Eleanor Bolick, Senior Vice President, Loan Administration Manager
  • Shelayne S. Boswell, Senior Vice President, Credit Administration Manager and Compliance Officer
  • Jeffrey S. Creekmore, Senior Vice President, Business Banking Executive
  • Keith E. Gillespie, Senior Vice President, Business Banking Executive
  • Steven E. Kocen, Senior Vice President, Business Banking Executive & Sales Manager
  • Thomas C. Leffew, Senior Vice President, Real Estate Finance Team Leader
  • Nancy T. McManuels, Senior Vice President, Bank Operations Manager and BSA Officer
  • Anne F. Vanderberry, Senior Vice President, Controller
  • Melonie Whitehead, Vice President, Business Banking Executive - Financial District Banking Center
  • Sharon Hostman, Vice President, Bank Operations Assistant Manager
  • Joyce Mirto, Vice President, Manager, Loan Documentation Department
  • Alan L. Smith, Vice President, Business Banking Executive – Ocean View Banking Center
  • Mary Lynn Hill, Assistant Vice President, Manager - Lynnhaven Banking Center
  • Loretta Jones, Assistant Vice President, Assistant Manager, Loan Documentation Department
  • Megan Keogh, Assistant Vice President, Manager - Colley Banking Center
  • Lauren LaBonte, Assistant Vice President, Manager - Financial District Banking Center  
  • Nadine Rodgers, Assistant Vice President, Deposit Operations Manager
  • Marie Stoneberger, Assistant Vice President, Manager - Hilltop Banking Center
  • Jamie Young, Assistant Vice President, Manager – Greenbrier Banking Center

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In the News

NOTICE OF CHANGES IN TEMPORARY FDIC INSURANCE COVERAGE FOR TRANSACTION ACCOUNTS

All funds in "noninterest-bearing transaction accounts" are insured in full by the Federal Deposit Insurance Corporation from December 31, 2010, through December 31, 2012. This temporary unlimited coverage is in addition to, and separate from, the coverage of at least $250,000 available to depositors under the FDIC's general deposit insurance rules.

The term "noninterest-bearing transaction account" includes a traditional checking account (or demand deposit account) on which the insured depository institution pays no interest. It also includes Interest on Lawyers Trust Accounts ("IOLTAs"). It does not include other accounts such as traditional checking or demand deposit accounts that may earn interest, NOW accounts, and money-market deposit accounts.

For more information about FDIC insurance coverage of transaction accounts, visit www.fdic.gov. You can also use the FDIC Insurance Coverage Estimator "EDIE" to calculate FDIC coverage